We want you (and your pet) to love everything you order from Frank’s Dog Stuff.

Return Window:

  • Returns accepted within 7 days of delivery
  • Item must be unused, in original packaging

Non-Returnable Items:

  • Perishable goods (e.g., food, treats)
  • Grooming and hygiene products once opened
  • Personalized or custom items

How to Start a Return:

Email us at info@franksdogstuff.ie with your order number and reason for return.
We’ll guide you through the process!

Refunds:

  • Refunds are processed to the original payment method within 5–7 working days after return approval.